Privacy Policy

Last updated: 2025-05-03

1. Introduction

This privacy policy applies to the Grid Empire: Pixel MMO Sandbox app (hereby referred to as "Application") for mobile devices. This service is provided to you free of charge and is intended for use "AS IS".

2. Information We Collect

The Application collects information when you download and use it. This information may include:

• IP Address: Used for security and moderation purposes.
• Machine ID: A unique identifier associated with your device for tracking and security purposes.
• Chat Messages: For moderation and security purposes, we collect chat messages sent within the game to ensure compliance with our rules.
• Playtime: We track the amount of time you spend playing the game for internal usage and to ensure fair play.
• Last Login Time: We store the timestamp of your most recent login for account management and security purposes.

3. How We Use the Information

The collected information is used for the following purposes:

• Security and fraud prevention
• Moderation of in-game chat and behavior
• Account management and support communication
• Tracking playtime for internal usage and ensuring fair play
• Storing last login time for account management and security

4. Data Retention and Deletion

We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time:

• By using the "Delete Account" option in the in-game settings while logged in, or
• By sending an email request to support@mokkigames.com.

Once your account is deleted, it cannot be recovered. Some data may remain on our servers for a short period for security and backup purposes, but we do not retain personal data indefinitely. Please allow for a reasonable amount of time for data removal after a deletion request.

5. Third-Party Access

We do not sell, rent, or share your personal data with third parties, except in the following cases:

• If required by law or to comply with legal obligations.
• If necessary for the operation and security of our game services (e.g., hosting, technical support).

6. Security

The Service Provider takes the security of your data seriously and implements physical, electronic, and procedural safeguards to protect the information we process and maintain. However, no method of data transmission or storage is 100% secure, and the Service Provider cannot guarantee absolute security.

7. Your Rights

You have the right to access, update, or delete the information we hold about you. To request any changes to your information or delete your account, please contact us at: support@mokkigames.com or use the in-game settings to delete your account.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. We will notify you of changes by updating this page. Continued use of the Application after any updates constitutes your acceptance of the revised policy. Please review this Privacy Policy periodically for changes.

9. Contact Us

If you have any questions or concerns regarding your privacy while using the Application, please contact the Service Provider at support@mokkigames.com.